Q1: CAN I TRUST MY MEASUREMENTS?
A: Yes, as long as you measure up to the next inch. Your installed products are remeasured at your pre-installation conference.
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Q2: HOW LONG BEFORE MY NEW WINDOWS ARE INSTALLED?
A: Typically, your windows will be custom manufactured within three (3) weeks from the time you order them. When they are ready,
we will then coordinate an installation date that works with your schedule.
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Q3: HOW LONG DOES THE ACTUAL WINDOW INSTALLATION TAKE?
A: Up to fifteen (15) windows and one (1) patio door can usually be installed in one (1) day.
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Q4: WILL I LOSE SOME OF MY WINDOW SILL SPACE?
A: Yes. Most windows in homes today have narrower frames than replacement windows. Builders often use new construction (low
grade) windows on new homes. Replacement windows are usually one (1) to one and a half (1.5) inches thicker than new construction
windows.
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Q5: DOES ARGON GAS LEAK OUT AT ALTITUDE??
A: Only if the seal fails. It doesn't leak through the glass. If the seal fails, condensation will leak in and cause a cloudy film on the inside which cannot be cleaned. A new hermetically sealed glass unit would be needed once the seal fails. Typically the seal is warranted 100 % for ten years and prorated thereafter.
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Q6: CAN I TRUST WHAT I SEE ONLINE ABOUT THESE WINDOWS??
A: Yes. If you are shown something in your home and it leaves with the salesperson, you cannot trust that you will get the same thing shown. Online it is for anyone to see and must be factual and up to date. Especially on our comparison chart.
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Q7: DO I NEED TRIPLE PANE GLASS?
A: No. These windows are designed for areas with prolonged extreme heat or cold. With a third pane of glass the air space between the inside and outside pane is typically
the same as two panes. The third pane adds 30% more weight to the sashes, placing an additional strain on moving parts. Furthermore, the third pane requires two spacers, which in turn doubles the surface areas on the sealed insulated glass unit that can fail.
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Q8: DO I NEED A HEAT MIRROR?
A: In many cases a good quality double pane window will be sufficient. I'm not sure that I personally would pay the extra money that
certain fabricators in Denver are asking. Be sure to check our comparison chart for
the u-values, and of course, our prices on major brand name windows.
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